cancellation policy

Should the need arise to cancel or reschedule your appointment, a 24-hour advance notice is required by calling us directly at 419-438-6522. 

We do implement a no show fee to all customers who fail to show up to their appointment without calling to cancel. You can expect to have to pay a cancellation fee if you fail to show up for your appointment without notifying your therapist. 

Each therapist has their own cancellation policy and fees will vary from therapist to therapist.  Unfortunately, this has become necessary due to the increasing number ofappointments not cancelled. You will not be able to book future appointments until this fee has been paid.